How We Handle Your Information
This Privacy Policy explains, in plain terms, what personal information this website gathers, why it is needed, and the choices you have. By using the site, you accept the practices set out below alongside our Terms of Use.
Information We Collect
We aim to collect only what is genuinely useful. This falls into two groups:
- Details you give us, such as your name and email address when you send a message or sign up for updates.
- Details gathered automatically, such as your browser type, the device you use, the pages you visit and roughly how long you stay.
How Your Information Is Used
We use this information to:
- reply to your questions and requests;
- keep the site running smoothly and fix problems;
- understand which pages are helpful so we can improve them;
- send occasional updates, only if you have asked to receive them.
We never sell your personal information.
Cookies
Cookies are small text files saved on your device when you visit a website. Some are essential for the site to work properly, while others help us see how visitors move around the pages. You can block or delete cookies through your browser settings at any time, though a few features may not work as expected if you do.
Sharing With Others
We may share limited information with trusted service providers who help us host the site, measure visits or send emails. They may only use it to carry out work on our behalf. We may also disclose information where the law requires it, or to protect the safety and rights of our visitors and ourselves.
Keeping Your Data Safe
We take sensible steps to protect your information from loss, misuse or unauthorised access, including secure connections and restricted access to stored data. No online system is completely risk-free, but we keep personal details only for as long as they are needed.
Your Rights
Under UK data protection law, you can ask to:
- see the personal information we hold about you;
- correct anything that is inaccurate;
- have your information deleted;
- object to, or limit, how it is used;
- withdraw consent you have previously given.
If you are unhappy with how your information has been handled, you may also complain to the Information Commissioner's Office.
Changes to This Policy
We may revise this policy from time to time to reflect new practices or legal requirements. Any updates will appear on this page, so it is worth checking back now and then.
Get in Touch
Questions about your privacy, or a request to use any of the rights above? Email us at info@selhurstchildrenscentre.co.uk or use our Contact page, and we will respond as promptly as we can.