Get in Touch With Us
We value hearing from the people who read our pages. Whether you have spotted something that needs correcting, have a question about a topic we cover, or simply want to share an idea, we would be glad to hear from you. This page explains how to reach us and what to expect once you do.
How to Contact Us
The easiest way to reach our team is by email. Please write to us at info@selhurstchildrenscentre.co.uk and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Write to Us About
People get in touch for many different reasons. Some common examples include:
- Corrections: if a detail on one of our pages looks out of date or unclear, tell us which page and what you noticed.
- Questions: if something we have written is confusing, ask us to explain it in a different way.
- Suggestions: if there is a subject you would like us to cover, we are always open to new ideas.
- General feedback: praise and criticism are both welcome and help us improve.
Helping Us Help You
To get the most useful reply, it helps to include a few simple details in your message:
- a short, clear subject line;
- the web address of the page you are writing about, if relevant;
- a brief description of your question or concern.
Please avoid sending passwords, bank details or other sensitive personal information by email. We will never ask you for this kind of information.
When to Expect a Reply
We aim to answer most messages within three working days. Some enquiries, such as checking a reported error, may take a little longer because we want to get the answer right rather than rush it. If you have not heard back within a week, feel free to send a gentle reminder.
Your Information
When you contact us, we only use your details to reply to your message. You can read more about how we store and protect personal information in our Privacy Policy. For the rules that apply to using this website, including how our content may be shared, please see our Terms of Use.
Thank You
Every message helps us make our pages clearer, more accurate and more useful for everyone. We appreciate you taking the time to get in touch and look forward to hearing from you.